Payment Methods
We accept all major debit and credit cards, along with secure digital payment options for a seamless checkout experience. Payments are processed safely through trusted payment gateways available in your region.
Shipping Destinations
Doors of Tunisia currently ships across India, with international shipping available for select countries. International orders may attract additional shipping charges, customs duties, and extended delivery timelines depending on the destination.
Shipping Timelines
Orders are typically processed within 1–3 business days. Delivery across India generally takes 3–7 business days depending on your location. International delivery timelines may vary based on customs clearance and local logistics networks.
Delivery Partners
We work with trusted logistics partners including DHL, Blue Dart, Delhivery, Maruti, and other regional carriers to ensure safe and reliable delivery based on your location and service availability.
Tracking Information
Once your order has been shipped, tracking details will be shared via email or SMS so you can follow your package throughout the delivery journey.
Shipping Notes
While we strive to ensure timely delivery, occasional delays may occur due to logistics disruptions, weather conditions, customs processing, or other unforeseen circumstances. We appreciate your patience and will assist in tracking and resolving delivery concerns wherever possible.
Handmade & Fragile Products
Many of our products are handcrafted by artisans and may include delicate materials such as ceramics and natural olive wood. Slight variations, textures, and imperfections are part of their authentic handmade character.
Returns & Refunds
Due to the handcrafted and carefully sourced nature of our collections, we do not accept returns or offer refunds once an order has been delivered. We encourage customers to review all product details, dimensions, and images carefully before placing an order.
Damaged or Incorrect Orders
In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at connect@doorsoftunisia.com along with clear images of the product, packaging, and order details. After verification, we will offer a replacement or suitable resolution at our discretion.
Contact Us
For any shipping, delivery, or order-related assistance, please reach out to us at connect@doorsoftunisia.com.
